Privacy Policy

Last updated: January 2024

Introduction

Brave Dive ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brave-dive.com and use our culinary services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you provide directly to us when you:

• Fill out our booking or contact forms
• Subscribe to our newsletter
• Participate in our cooking classes or events
• Communicate with us via email or other channels

The personal information we collect may include:

• Name and contact details (email address)
• Dietary requirements and food preferences
• Service preferences and booking history
• Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and your visit, including:

• IP address and browser type
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Information collected through cookies and similar technologies

How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Communicate with you about our services
• Send you promotional materials (with your consent)
• Improve our website and services
• Comply with legal obligations
• Respond to your enquiries and provide customer support

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

• To trusted service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights
• In connection with a business transaction such as a merger or acquisition

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Brave Dive
42 Brunswick Street
Fitzroy VIC 3065
Australia
Email: [email protected]